Reference

How qbaji Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, use and protect it. This policy covers every interaction you have with qbaji — from opening your account to making a deposit via bKash, Nagad or Rocket.

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to report a concern, our support team handles privacy requests directly. Response times depend on the nature of the request, but we acknowledge every submission.

Email Support Send your data request or privacy question to our support address and we will respond with next steps for your account.

Live Chat Open the chat window inside your account dashboard to speak with our Bangladesh support team about any data or privacy concern.

Account Settings Some data preferences — including marketing contact and cookie choices — can be updated directly from your account settings page without contacting support.

What We Collect and Why We Use It

qbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with qbaji, we collect the information needed to verify your identity, process your transactions and keep your wallet secure. This includes your name, contact details, device information and payment method identifiers — for example, the mobile number linked to your bKash,

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Nagad or Rocket account. We do not store your full wallet PIN or bank credentials; payment rails handle authentication on their own side. We collect session and device data to detect unusual login activity and protect your account from unauthorised access. Usage data — which sections
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of the lobby you visit, how long sessions last — helps us improve the experience for you. We share data only where required by applicable law or with payment processors necessary to complete your transaction. We do not sell your personal information to third parties. Access
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to this platform and the scope of data processing depends on your local law and the eligible regions we serve. If you are accessing qbaji from Bangladesh, local data protection obligations apply alongside our own policy commitments.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from login to withdrawal — so your personal and payment data stays protected throughout.

Account Security Your account is protected with OTP verification on login and withdrawal. We flag unusual device or location activity and may ask you to re-verify before processing a transaction.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand lobby usage. You can review and adjust non-essential cookie preferences from the cookie settings panel.

Data Retention We keep your account data for as long as your account is active and for the period required under applicable law after closure. You can request deletion of non-essential data at any time.

Requesting Changes To access, correct or delete your personal information, contact support via live chat or email. We will verify your identity before processing any change to account data.

Common Questions About Your Data

Straight answers to what Bangladesh account holders ask most about how qbaji handles personal information.

We collect your name, contact details, device information and the mobile number linked to your payment method — bKash, Nagad or Rocket. We do not store wallet PINs or full bank credentials.

We share data only with payment processors needed to complete your transactions and where required by applicable law. We do not sell your personal information to advertisers or data brokers.

Contact our support team via live chat inside your account dashboard or by email. We will verify your identity and provide your data within the timeframe required under applicable law.

Yes. You can request deletion of non-essential data at any time. Some information must be retained for the period required by law even after your account is closed.

Payment authentication is handled by bKash, Nagad and Rocket on their own secure systems. We store only the transaction reference and the mobile number used — never your PIN or full account credentials.

Yes, and local data protection obligations apply alongside our policy. Access to qbaji and the scope of data processing depends on your local law and the eligible regions we serve.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBangladesh Rocket Help 511 AccountRegister

How qbaji Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Data

01 What personal information does qbaji collect when I open an account?

02 Does qbaji share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask qbaji to delete my account data?

05 How does qbaji protect my payment information?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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